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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Exquisite Koncepts

November 15, 2023

5  out of  5 rating by Exquisite Koncepts
"The staff at this location certainly exemplifies the commercial. Everytime I’ve needed assistance for any facet of my policy this staff has been above the norm. You can ask for anyone but Tammy is certainly a star of service everytime!"
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Hayden Mcleod

June 20, 2023

5  out of  5 rating by Hayden Mcleod
"“Great office! Jordan was super helpful when assisting me.”"
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Will McLeod

March 8, 2023

5  out of  5 rating by Will McLeod
"Jordan helped our church secure insurance for our church. Great service and got it done same day."
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will mcleod

March 8, 2023

5  out of  5 rating by will mcleod
"Jordan helped me get several life insurance policies in place. Great customer service."
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melanie hargett

March 7, 2023

5  out of  5 rating by melanie hargett
"Personable & professional staff! Always there when I need them! Sometimes the ‘adulting world’ is no fun— for example when life happens & things go wrong and you find your house or car in need of repairs ASAP! I am very thankful to have Hal and the staff at State Farm to answer any and all questions. (And I usually have a bunch!) They are always on top of it and I wouldn’t trust another company with my insurance needs!"
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Rick Rocio

January 24, 2023

5  out of  5 rating by Rick Rocio
"Professional atmosphere indeed!"
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Holly McLeod

December 17, 2022

5  out of  5 rating by Holly McLeod
"Jordan was so helpful when quoting and writing my insurance! 100% recommend this office!"
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Bernice Kilgo

December 1, 2022

3  out of  5 rating by Bernice Kilgo
"There rates are to dam high."
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Michael Davis

April 20, 2022

5  out of  5 rating by Michael Davis
"Sharon was excellent, she was thorough and informative. Although the price wasn't right , she was very helpful 🙂 Great professional and customer care."
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Ben Philley

February 22, 2022

5  out of  5 rating by Ben Philley
"Hal is an excellent agent who is very knowledgeable about insurance. He thoroughly researched all of my policies to find the most economical approach that provided the best coverage for my family. He is very friendly to deal with, quickly responds whenever I have questions and went out of his way to help make the claims process easy when my wife's vehicle was damaged. I highly recommend Hal and his agency!"
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Stephen Parnell

November 12, 2021

5  out of  5 rating by Stephen Parnell
"Hal and his team will take good care of you and treat you like you would want to be treated!"
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Memorie Cole

September 26, 2021

5  out of  5 rating by Memorie Cole
"Tammy is the main one I deal with and she is amazing. She gets goes above and beyond to answer my questions or get me the info I need."
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Kent Williams II

August 17, 2021

5  out of  5 rating by Kent Williams II
"Awesome Agency! Always very responsive & always goes above & beyond for their customers. Of course I am very partial to the lady that handles my insurance personally Ms Tammy Ha! Give them a try you won’t be disappointed."
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ryan Swillie

July 8, 2021

5  out of  5 rating by ryan Swillie
"Hal is an awesome agent and will give you undivided attention when you need help. Highly recommend!"
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Brandy Littrell

March 8, 2021

5  out of  5 rating by Brandy Littrell
"Hal Lusk is a great agent. Hal Lusk will do anything for any of his customers!!"
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Chris Simmons

August 28, 2020

5  out of  5 rating by Chris Simmons
"i would like to think mrs. mary at state farm in byram. she has help me with my insurance so much. she has been so understanding with me.i would give her 10 stars if i could."
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Renee Hudson

June 22, 2020

5  out of  5 rating by Renee Hudson
"Mrs. Mary always goes the extra mile, she is awesome"
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Allan Simmons

June 11, 2020

5  out of  5 rating by Allan Simmons
"Hell and the staff are always courteous and helpful, and will bend over backwards to take care of whatever you need. Good folks"
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Kelly Julkenbeck

May 21, 2020

5  out of  5 rating by Kelly Julkenbeck
"Hal has always been there when I needed help (vehicle accident/hail damage/changes to policies). He is quick to respond and looks for ways to save me money and time."
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Jake Kyzar

March 2, 2020

5  out of  5 rating by Jake Kyzar
"I was very impressed at the way Hal Lusk took care of me and my family. He went above and beyond to get things handled. I’ve called Hal several times about other matters and he’s always on top of it! His service is impeccable! If you’re looking for someone that’s honest and knowledgeable about their products and takes care of their customers, give Hal Lusk and his team a call! You won’t regret it!"
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William Cooke

February 28, 2020

5  out of  5 rating by William Cooke
"JD there is one of the most professional guys that I’ve ever met. He help me save a good deal of money on my home and all day which gave me more financial freedom that I had before I started working with JD JD. I would highly recommend you using JD as your State Farm agent for any of your home or Auto needs."
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kira cummings

February 28, 2020

1  out of  5 rating by kira cummings
"Do not do business with this company! I was promised a refund by Tammy and never received it! Hal Lusk and his agents are dishonest and unprofessional. It started on November 27, 2017 when I left Tammy Williams a voicemail and an email about wanting to cancel my current flood insurance and get a refund. I had recently found a more affordable premium through another company. A week had not even passed from the time that I purchased the insurance. I called Tammy Williams on November 29, 2017 and found out that other premium options were available. She did not disclose these options doing our initial conversation- why would an agent not disclose all possible options? I followed up with Tammy Williams on December 1, 2017 to confirm my Flood Policy cancellation with State Farm and she informed me that I would be receiving a refund. I followed up with Hal Lusk on February 22, 2018 to find out why I have not received a refund. We could not come to any resolution on this matter. I was informed that I could only receive a $759 credit instead of my full refund. Once I discovered that I was not going to receive my refund as I requested, I filed a complaint with the MS Insurance Department (Online Consumer Complaints Portal). Hal Lusk sent his response letter to the MS Insurance Department riddled with untrue statements. Why would Hal Lusk leave out details? He was basically coming to the aid of Tammy even though she was incorrect. In the midst of trying to resolve the issue of a Flood Insurance Policy and get a refund that I had with them, they blocked me via email while I was still customer using State Farm Home Insurance. Please avoid doing business with this company! Very Unprofessional! They will deny any wrongdoings and will never admit to their mistake. Save your money and save yourself a potential headache! Update: 2/28/20 'Every Attempt was made to cancel and acquire a refund from NFIP.' Yet you blocked me via email. Seems that you weren't that concerned if I got my refund or not. It's truly amazing at how unprofessional you are."
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February 20, 2020

5  out of  5 rating by rwgjr13
"Hal and his staff are knowledgeable, friendly, reliable, and always on top of ther game. Hal is also personable. He is genuinely concerned which coverage is best for me and that I'm adequately covered. I would highly recommend Hal to anyone searching for a honest, dependable, and trustworthy insurance agent."
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Alexis Boutwell

February 15, 2020

5  out of  5 rating by Alexis Boutwell
"Thank you so much for going above and beyond for us today even on this beautiful Saturday! You couldn’t ask for a better insurance agent!!"
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Ashley P

January 24, 2020

5  out of  5 rating by Ashley P
"Hal is the best! He is honest, upfront, and not afraid to have tough conversations. I appreciate so much that he is efficient and always takes care of things right the first time. His kindness is simply unmatched!"